FAQ

What kind of products does LUXIFY offer?

LUXIFY offers a wide range of lifestyle products, including:

  • Women’s Clothing

  • Men’s Clothing

  • Pet Accessories

  • LED Strip Lights

  • Kitchen Appliances

  • Fragrances

  • Home Décor Items

We are a multi-niche brand designed for convenience and variety.

🔹 Where does LUXIFY ship to?

We ship to multiple countries worldwide. Shipping availability may vary depending on your location, but we strive to serve as many customers as possible.

🔹 How long does order processing take?

Orders are processed within 1–3 business days before shipping.

🔹 How long does delivery take?

Delivery typically takes 7–15 business days, depending on your country and local postal services.

🔹 Will I receive tracking information?

Yes. Once your order is shipped, a tracking number will be sent to your email, allowing you to track your order in real time.

🔹 What if my order arrives damaged or incorrect?

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos, and we’ll take immediate action to resolve the issue.

🔹 Can I cancel or modify my order?

Orders can be canceled or modified within 24 hours of placing the order. After that, processing may already be underway.

🔹 Are payments secure?

Absolutely. All payments are processed through secure, encrypted payment gateways to ensure your personal and financial information is protected.